# Help & Support **URL:** https://forum.thingiverse.com/c/help-support/7.md [Latest](https://forum.thingiverse.com/latest.md) · [Categories](https://forum.thingiverse.com/categories.md) · [Tags](https://forum.thingiverse.com/tags.md) --- ## [About the Help & Support category](https://forum.thingiverse.com/t/about-the-help-support-category/49)
**Author:** [@thingiro](https://forum.thingiverse.com/u/thingiro)\ **Replies:** 6\ **Last updated:** [September 5, 2026, 9:31pm UTC](https://forum.thingiverse.com/t/about-the-help-support-category/49 "2026-09-05T21:31:55Z")
Stuck on something? Ask here. Whether it’s a Thingiverse issue, a print problem, or a download question, the community and team are here to help. For account-specific issues, use the Support contact form. For everything… --- ## [Ender 3 3D printer can't print?](https://forum.thingiverse.com/t/ender-3-3d-printer-cant-print/820)
**Author:** [@katyaschmidt3](https://forum.thingiverse.com/u/katyaschmidt3)\ **Replies:** 10\ **Last updated:** [November 7, 2026, 8:59pm UTC](https://forum.thingiverse.com/t/ender-3-3d-printer-cant-print/820 "2026-11-07T20:59:03Z")
My three maker of Ender 3. does power on seem to connect to my computer however I can’t seem to send a 3D document through to print. --- ## [Cloudflare blocking all API access](https://forum.thingiverse.com/t/cloudflare-blocking-all-api-access/807)
**Author:** [@loboto51](https://forum.thingiverse.com/u/loboto51)\ **Replies:** 13\ **Last updated:** [November 7, 2026, 8:45pm UTC](https://forum.thingiverse.com/t/cloudflare-blocking-all-api-access/807 "2026-11-07T20:45:13Z")
Hello, I try here because the Thingiverse support doesn’t reply: I have a shell script which reads my collections every day to keep a local list. It uses the thingiverse API and takes its time (10s wait between calls, … --- ## [Help me please! I can't fix this print, it keeps getting stuck](https://forum.thingiverse.com/t/help-me-please-i-cant-fix-this-print-it-keeps-getting-stuck/818)
**Author:** [@weareauspicious\_iomt](https://forum.thingiverse.com/u/weareauspicious_iomt)\ **Replies:** 19\ **Last updated:** [November 6, 2026, 5:44pm UTC](https://forum.thingiverse.com/t/help-me-please-i-cant-fix-this-print-it-keeps-getting-stuck/818 "2026-11-06T17:44:05Z")
pictures are of 3 different attempts with black pla, tri colour silk pla and tri colour pla. It fails after about 15/20% around 2 hours in. My printer is a Crealitu CR-6 SE and I’m using Orca slicer 2.4.2 … --- ## [How do I request my software for modeling/slicing/printing as an option in uploads?](https://forum.thingiverse.com/t/how-do-i-request-my-software-for-modeling-slicing-printing-as-an-option-in-uploads/821)
**Author:** [@bluerobotsoftware](https://forum.thingiverse.com/u/bluerobotsoftware)\ **Replies:** 2\ **Last updated:** [November 5, 2026, 4:13pm UTC](https://forum.thingiverse.com/t/how-do-i-request-my-software-for-modeling-slicing-printing-as-an-option-in-uploads/821 "2026-11-05T16:13:39Z")
My new software that I have been developing for the past six months is about to go up for sale, I’ve been using it to build models. I cannot select it as a program when uploading models (since its so new it hasn’t hit t… --- ## [3 d printing newcomer](https://forum.thingiverse.com/t/3-d-printing-newcomer/785)
**Author:** [@gabrielafornerin](https://forum.thingiverse.com/u/gabrielafornerin)\ **Replies:** 11\ **Last updated:** [October 30, 2026, 11:47am UTC](https://forum.thingiverse.com/t/3-d-printing-newcomer/785 "2026-10-30T11:47:59Z")
I have a Makerbot Sketch printer, which came with a printable model, and it works very well. However, if I download a model from Thingiverse that I'd like to print, the printer doesn't recognize it on the USB drive. --- ## [Black smudges and chunks?](https://forum.thingiverse.com/t/black-smudges-and-chunks/781)
**Author:** [@danial\_miller](https://forum.thingiverse.com/u/danial_miller)\ **Replies:** 1\ **Last updated:** [October 28, 2026, 5:19am UTC](https://forum.thingiverse.com/t/black-smudges-and-chunks/781 "2026-10-28T05:19:48Z")
I’m new to printing I’m using a Bambu A2L. I keep getting black smudges around red letters I’m trying to print flat face down. And random little black pieces on the face. --- ## [Searching and Likes](https://forum.thingiverse.com/t/searching-and-likes/757)
**Author:** [@gaidzahg](https://forum.thingiverse.com/u/gaidzahg)\ **Replies:** 3\ **Last updated:** [October 26, 2026, 3:34pm UTC](https://forum.thingiverse.com/t/searching-and-likes/757 "2026-10-26T15:34:19Z")
Am I missing something or is it not possible to search your Likes, or filter your search to just show items you have Liked? Thank you. --- ## [OpenSCAD: Design tools used](https://forum.thingiverse.com/t/openscad-design-tools-used/762)
**Author:** [@tiagocharters](https://forum.thingiverse.com/u/tiagocharters)\ **Replies:** 0\ **Last updated:** [October 25, 2026, 10:01am UTC](https://forum.thingiverse.com/t/openscad-design-tools-used/762 "2026-10-25T10:01:53Z")
Hi, could you please add OpenSCAD to the “Design tools used” drop down list in the profile options? Thanks. --- ## [3D viewing of things down](https://forum.thingiverse.com/t/3d-viewing-of-things-down/728)
**Author:** [@ekuruvilla](https://forum.thingiverse.com/u/ekuruvilla)\ **Replies:** 18\ **Last updated:** [October 22, 2026, 4:52am UTC](https://forum.thingiverse.com/t/3d-viewing-of-things-down/728 "2026-10-22T04:52:40Z")
Currently when you try to view a thing in 3D from the blue automatic render it takes you to a page with an error message. I tried turning off extensions and it still wouldn’t work. Doesn’t work in either Google Chrome or… --- ## [Parents consent](https://forum.thingiverse.com/t/parents-consent/715)
**Author:** [@joshuakingrams](https://forum.thingiverse.com/u/joshuakingrams)\ **Replies:** 2\ **Last updated:** [October 16, 2026, 10:12pm UTC](https://forum.thingiverse.com/t/parents-consent/715 "2026-10-16T22:12:23Z")
for thingiverse challenges, it says anyone under 18 must have written consent from a guardian or parent. where does this written consent go? --- ## [My printer sops always after a few layers](https://forum.thingiverse.com/t/my-printer-sops-always-after-a-few-layers/136)
**Author:** [@poly5737](https://forum.thingiverse.com/u/poly5737)\ **Replies:** 5\ **Last updated:** [October 16, 2026, 10:22am UTC](https://forum.thingiverse.com/t/my-printer-sops-always-after-a-few-layers/136 "2026-10-16T10:22:06Z")
Hello my Maga X has a big Problem. If i print small parts all is good. Bigger parts have the problem after 10 Minutes the printer dont feed anymore the filament (PLA) there is no breaking in the filamet, the nozzle is ho… --- ## [Ad for "la croix" can't be closed and prevents browsing](https://forum.thingiverse.com/t/ad-for-la-croix-cant-be-closed-and-prevents-browsing/481)
**Author:** [@hkara2](https://forum.thingiverse.com/u/hkara2)\ **Replies:** 5\ **Last updated:** [October 16, 2026, 6:34am UTC](https://forum.thingiverse.com/t/ad-for-la-croix-cant-be-closed-and-prevents-browsing/481 "2026-10-16T06:34:04Z")
Hi, There is an ad from french journal “la croix” that blocks browsing on the thingiverse.com web site (Firefox, Android). When I refresh the page the ad disappears and comes back 3 - 6 seconds later I reported it to… --- ## [Tevo Tornado Won't Read Files](https://forum.thingiverse.com/t/tevo-tornado-wont-read-files/190)
**Author:** [@tyforthehelp](https://forum.thingiverse.com/u/tyforthehelp)\ **Replies:** 9\ **Last updated:** [October 16, 2026, 4:44am UTC](https://forum.thingiverse.com/t/tevo-tornado-wont-read-files/190 "2026-10-16T04:44:23Z")
I have a newer gold Tevo Tornado that sat in the box for a few years. I lost the instructions but YouTube told me how to assemble it. The SD card could not be read by the printer, PC, or a Mac. I bought a new SD card and… --- ## [Overwhelming use of autoplay videos by thingiverse](https://forum.thingiverse.com/t/overwhelming-use-of-autoplay-videos-by-thingiverse/713)
**Author:** [@elosha](https://forum.thingiverse.com/u/elosha)\ **Replies:** 0\ **Last updated:** [October 15, 2026, 12:28pm UTC](https://forum.thingiverse.com/t/overwhelming-use-of-autoplay-videos-by-thingiverse/713 "2026-10-15T12:28:14Z")
Dear Thingiverse team! Currently, there are little movies shown on every single project page. I did disable autoplay in my browser, still the setting is somehow worked around technically and it starts playing unconsente… --- ## [File download not working](https://forum.thingiverse.com/t/file-download-not-working/675)
**Author:** [@ekuruvilla](https://forum.thingiverse.com/u/ekuruvilla)\ **Replies:** 4\ **Last updated:** [October 13, 2026, 2:10am UTC](https://forum.thingiverse.com/t/file-download-not-working/675 "2026-10-13T02:10:53Z")
When I try to download a file directly from the sidebar of 2D images of the files it’s not working. It gives me an error message “Error downloading file. Please try again later.” Happens on both Google Chrome and Micros… --- ## [Moderation removal request](https://forum.thingiverse.com/t/moderation-removal-request/632)
**Author:** [@totalpythoneering](https://forum.thingiverse.com/u/totalpythoneering)\ **Replies:** 2\ **Last updated:** [October 4, 2026, 12:41pm UTC](https://forum.thingiverse.com/t/moderation-removal-request/632 "2026-10-04T12:41:54Z")
Hi Admins, my things: https://www.thingiverse.com/thing:7414428 https://www.thingiverse.com/thing:7411156 were moderated due to our not realizing that simply using an AI-generated thumbnail marked the design as A.I. … --- ## [A Tamiya mo1 part cataloge](https://forum.thingiverse.com/t/a-tamiya-mo1-part-cataloge/538)
**Author:** [@mrbob88](https://forum.thingiverse.com/u/mrbob88)\ **Replies:** 1\ **Last updated:** [October 4, 2026, 2:28am UTC](https://forum.thingiverse.com/t/a-tamiya-mo1-part-cataloge/538 "2026-10-04T02:28:11Z")
I need a lot of Tamiya mo1 parts like gearbox cover --- ## [Tipping is broken](https://forum.thingiverse.com/t/tipping-is-broken/610)
**Author:** [@rawnei](https://forum.thingiverse.com/u/rawnei)\ **Replies:** 4\ **Last updated:** [October 1, 2026, 9:20pm UTC](https://forum.thingiverse.com/t/tipping-is-broken/610 "2026-10-01T21:20:39Z")
Tipping is broken throughout the whole site, if you want to tip a designer it just goes to 404 page. --- ## [Is there a maximum file size for Thingiverse uploads?](https://forum.thingiverse.com/t/is-there-a-maximum-file-size-for-thingiverse-uploads/622)
**Author:** [@15grammes](https://forum.thingiverse.com/u/15grammes)\ **Replies:** 0\ **Last updated:** [September 30, 2026, 12:54am UTC](https://forum.thingiverse.com/t/is-there-a-maximum-file-size-for-thingiverse-uploads/622 "2026-09-30T00:54:45Z")
Hi everyone, I’m trying to upload a large STL file for a model railway project. The upload has been running for over 20 minutes, with no progress indicator or error message. Is there a maximum file size per file, or a … --- ## [Convert STL to 2D drawings](https://forum.thingiverse.com/t/convert-stl-to-2d-drawings/595)
**Author:** [@vnx71267](https://forum.thingiverse.com/u/vnx71267)\ **Replies:** 6\ **Last updated:** [September 24, 2026, 6:39am UTC](https://forum.thingiverse.com/t/convert-stl-to-2d-drawings/595 "2026-09-24T06:39:39Z")
Hey everyone! I’m looking for someone who could help me create 2D drawings / blueprints from a few STL files. I need the drawings with basic dimensions and views, mainly for reference and manufacturing purposes. If an… --- ## [Custom items do not have a file](https://forum.thingiverse.com/t/custom-items-do-not-have-a-file/486)
**Author:** [@vtkillarney](https://forum.thingiverse.com/u/vtkillarney)\ **Replies:** 22\ **Last updated:** [September 21, 2026, 3:18pm UTC](https://forum.thingiverse.com/t/custom-items-do-not-have-a-file/486 "2026-09-21T15:18:46Z")
I am having a problem with items that can be customized. I have tried this with two items. I customize the item, and hit “Create Thing”. After a few minutes, the customized item shows up in my Designs folder but there… --- ## [I have an app stuck in pending forever](https://forum.thingiverse.com/t/i-have-an-app-stuck-in-pending-forever/557)
**Author:** [@print\_stuff\_now\_llc](https://forum.thingiverse.com/u/print_stuff_now_llc)\ **Replies:** 21\ **Last updated:** [September 18, 2026, 7:51pm UTC](https://forum.thingiverse.com/t/i-have-an-app-stuck-in-pending-forever/557 "2026-09-18T19:51:24Z")
I have created an app that seems to be stuck in pending forever. Is there anyway to move it along? --- ## [Old Account Lost Data](https://forum.thingiverse.com/t/old-account-lost-data/546)
**Author:** [@ncc2707\_gazn](https://forum.thingiverse.com/u/ncc2707_gazn)\ **Replies:** 1\ **Last updated:** [September 17, 2026, 1:37pm UTC](https://forum.thingiverse.com/t/old-account-lost-data/546 "2026-09-17T13:37:25Z")
I have had an account with Thingiverse for several years now and now I can not log into my User Named Account. You have given me a new account but none of my collections. My wife had hers transferred over. I can’t even r… --- ## [Log In "bug" on the forums?](https://forum.thingiverse.com/t/log-in-bug-on-the-forums/431)
**Author:** [@shrap3dworks](https://forum.thingiverse.com/u/shrap3dworks)\ **Replies:** 11\ **Last updated:** [September 15, 2026, 7:02pm UTC](https://forum.thingiverse.com/t/log-in-bug-on-the-forums/431 "2026-09-15T19:02:51Z")
@thingiro @luis\_cordoba FYI. You may be aware already, but there is a strange log in bug on the forums. I have this issue both on my PC and on my phone. If so, great. If not, here is what is happening. It goes as follow… --- ## [Uploading files from Thingiverse to Makerworld](https://forum.thingiverse.com/t/uploading-files-from-thingiverse-to-makerworld/511)
**Author:** [@yb593010](https://forum.thingiverse.com/u/yb593010)\ **Replies:** 9\ **Last updated:** [September 14, 2026, 7:06pm UTC](https://forum.thingiverse.com/t/uploading-files-from-thingiverse-to-makerworld/511 "2026-09-14T19:06:38Z")
I am very new to this. Trying to upload files from Thingiverse to Maker World. I have downloaded the files from Thingiverse but Not sure what to do from there. Help please! --- ## [I keep getting a runtime error 302](https://forum.thingiverse.com/t/i-keep-getting-a-runtime-error-302/485)
**Author:** [@karlwitt](https://forum.thingiverse.com/u/karlwitt)\ **Replies:** 17\ **Last updated:** [September 14, 2026, 2:30pm UTC](https://forum.thingiverse.com/t/i-keep-getting-a-runtime-error-302/485 "2026-09-14T14:30:41Z")
I have no idea why this is happening . I have never had this issue --- ## [Freecad Python scripts](https://forum.thingiverse.com/t/freecad-python-scripts/491)
**Author:** [@ab4td](https://forum.thingiverse.com/u/ab4td)\ **Replies:** 14\ **Last updated:** [September 12, 2026, 3:56pm UTC](https://forum.thingiverse.com/t/freecad-python-scripts/491 "2026-09-12T15:56:51Z")
I am working on FreeCad python scripts for making corner rails and couplers for the creation of enclosures. Not the enclosures themselves. These are just rails where panels/sheets can slide in at 90 degrees angles. T… --- ## [Unpublished Thing is irrecoverable!](https://forum.thingiverse.com/t/unpublished-thing-is-irrecoverable/534)
**Author:** [@shrap3dworks](https://forum.thingiverse.com/u/shrap3dworks)\ **Replies:** 7\ **Last updated:** [September 11, 2026, 7:48pm UTC](https://forum.thingiverse.com/t/unpublished-thing-is-irrecoverable/534 "2026-09-11T19:48:23Z")
I was getting files together for a new thing I want to upload and I ran into the same issue @keiang3 ran into… Basically, what happened in my case is I had a thing with many STL files that I was getting ready to publi… --- ## [Microsoft Edge browser](https://forum.thingiverse.com/t/microsoft-edge-browser/527)
**Author:** [@terrystanley1](https://forum.thingiverse.com/u/terrystanley1)\ **Replies:** 5\ **Last updated:** [September 11, 2026, 3:11pm UTC](https://forum.thingiverse.com/t/microsoft-edge-browser/527 "2026-09-11T15:11:13Z")
Why has Thingiverse stopped working with Microsoft Edge. I have used it for years, but recently I cannot log in and get: Bad Request Your browser sent a request that this server could not understand. Size of a request … [Next page](https://forum.thingiverse.com/c/help-support/7.md?page=1)