The forum is a great idea. It draws attention to important topics. One very important topic for any website is usability and functionality. Unfortunately, no forum or group can do what needs to be done to insure a successful future for the site. The top need for this site is not new features and it’s not ad mitigation. What this site needs is a few more host in the cluster and and a new ISP with acceptable bandwidth and performance. Don’t worry about adding features because if you don’t fix the horrible performance of this site the forum feature is a waste time, money, and development resources. Everyone complains about the same issues. Ads, slow performance and failed downloads yet nothing gets done about it while resources are wasted on things like forums. Forums are nice but they do not provide what people come here for, 3D models! Hello! wake up and see the light - Stop trying to add features until you fix the existing problems. Perhaps a weekly internal pow-wow to focus on development needs and goals. This is not rocket science people. Show some professionalism in DevOps. At least make it look like you know what your doing because so far, it looks like you are clueless in what the basic needs of this site are. How can I say that? Because I have not heard a word about the real improvements the site needs - you got that forum up and running though. Now what? Ignore the feedback it produces?
I’ve never had problems with slow performance or failed downloads…
Hi Greg, Thanks for the feedback. We are indeed investing in DevOps. As a sign, Thingiverse CTO Arys joined in February and his background is specifically in DevOps.
To help us pinpoint the specific issues with failed downloads or slow performance, don’t hesitate to share links or screenshots that could help us figure out the issues.
So there it is…according to ekuruvilla, I must be imagining these issues.
So lets break this down into simpler terms. When I say “slow downloads” I am referring to the entire download process which includes the “preparing files” portion of the download. So when I click on the download button, the Ad countdown starts anywhere from 5-30 and generally hangs for 3 minutes or more and sometimes returns a failed download error that will not allow a retry without closing the page and reopening it. That said, taking 3 minutes to download a 5mb file is incredibly slow in this day of high speed internet.
If people would refrain from adding comments that do not serve a purpose to the topic at hand, the forums would be far more useful. So what is the purpose of ekuruvilla’s comment? To discredit my comments or convey that I am wrong? If you have relevant information or suggestions please feel free to comment. For the useless contradictions - they’re not useful, not needed, and often result in inflammatory responses. Such as this one.
Here is an example model - ARTICULATED flame dragon by kimseungwoo11 - Thingiverse
Here is a video of the actual download - https://fdmprintshop.com/download.mp4
And because somebody is going to blame my internet speed here is a test result - Speedtest by Ookla - The Global Broadband Speed Test
I’m not trying to discredit you. I’m just saying that I personally have never experienced those issues.
When I tried to download the dragon it took the five second download countdown and then around 3 more seconds. Definitely not 3 minutes.
Thank you for responding!
Here is an example model - ARTICULATED flame dragon by kimseungwoo11 - Thingiverse
Here is a video of the actual download - https://fdmprintshop.com/download.mp4
Just curious - are you using a some sort of performance testing software such as HP LoadRunner (old) or any of the currently available performance testing solutions?
I am an IT Professional - Senior Systems Engineer for a software development company. I am only in IT and have nothing to do with sales or marketing. Performance testing with load generators is often very revealing in these cases. If you want to do a real world test at no cost, I can provide you with remote access to a test machine of your choosing (Windows or Linux) located in a tier 1 data center in Atlanta. Say the word and I will spin-up a VM with a public IP for you to use for testing via RDP or SSH. I will need to restrict access to a list of allowed IP addresses for obvious security reasons, if you want to go with this, I will need to know what IP addresses to whitelist for egress and ingress connections. The IP restrictions will limit who can connect and will limit outbound connections to your web host. I can open the standard ports - 3389, 22, 443 and 80 if you need it. The VM will be completely isolated from my infrastructure and check-pointed for security and recovery reasons. I am also available to assist with testing on a limited basis. I am in the middle of a SOX 2.2 compliance audit so my free time is limited to a couple of hours per day. Please, no non-US IP addresses and lets keep it to 1 class C /24 subnet for security reasons. If you’re interested, I will provide my business email address. I work for Orasi Software, Inc.
So the first 30 second wait is because it detected an ad blocker. So instead of the 5 second wait it gives you the 30 seconds.
As for the zipping, what is happening is that the frontend is downloading the file in the background. It’s then creating a zip in your browser and gives that to you. That’s why the “download” that your browser thinks it gets is really fast (and the preparing is slow). Also the file that you’re actually downloading isn’t 5 mb, it’s 61.4 mb
As for the actual download, I don’t think there is a devopser out there that could make this faster, as we use the CDN provided by cloudflare.
@gregazar I’m using school internet. It lags from time to time, or it completely freezes and shuts down.
Thanks for sharing the video
i thinks its just ur computer i download files with ease. ive never had a problem
but however my slicing app kinda takes up a lot of speed so if u dont try
opening your slicing software after you download ur files.
@b_david What do you mean by slicing apps? Do you mean Split-View?
Ok that is a test result to a local server. That literally means nothing. We have no idea what is going on between you and the Thingiverse server you are pulling from, or which Thingiverse server you are even hitting. Your ISP probably gives a priority to traffic to speed test sites just to give you that test result and make you feel good about the $ you spend with them.
Have you tried a tracert? You could be hitting a bad router between you and Thingiverse, or getting tied up outside AT&T.
I am going from Colorado to Virginia to hit Thingiverse though I could not tell you if that is the server all files are served from.
and the above post is a perfect example of bot generated spam.
Seriously? A bot trying to get people to go to an indonesian bus simulator?
Thats probably just your computer